Kinetics group had been doing ad hoc IT support for Sutton Group since February 2004. When their new CFO joined Sutton Group just over a year ago they had 3 or 4 IT providers. “We needed to form a solid IT Partnership, having no internal IT support, we needed a single point of contact for accountability” says Wayne
The company was growing and needed a partner that would grow with them. With this growth their dependence on IT systems became even more essential. As part of the selection process for this partner Wayne visited the Kinetics office, “I was impressed with the fact that Kinetics was well resourced, this inspired confidence and built comfort levels”. Through the Kinetics Kare monitoring system we have been able to achieve the performance and reliability the company requires.
Over the last year we have worked together to proactively improve the systems and enhance their internal IT skills. Mitchell O'Flynn, Financial Accountant says “I enjoy working with Kinetics as they take the time to show me how to do the day to day tasks, I have increased my skills a lot over the last year.” With a Kinetics Coach we have also been able to help their users improve their skills making better use of the tools they already have.