"Having a secure, reliable network infrastructure is vitally important to us. I would have no hesitation in recommending Kinetics to anyone looking for an IT service/solution partner." One of the major challenges in maintaining a computer network is trying to predict what will fail and when.  With Kinetics KARE, we can prevent many network failures from ever happening, ensuring the reliability of your critical IT assets. We allow our customers to focus on their core business functions by taking the worry out of owning a computer network.  KARE Plans, which suits your business?

Do these issues plague your business? Lost Focus? Do you need to focus on your business, not spend time on your managing IT systems? Stuck in a break-fix nightmare? You just need your IT to work. Kinetics will identify and address the root cause of system problems, not just the symptoms of downtime! Bad timing? Do server problems or IT outages always seem to happen at the most inopportune time?  How can we help? Kinetics KARE is a range of plans designed to put you in control of your IT.  No matter what your budget, we’ve got an option for you, including simple ad-hoc time and materials, 24/7 options, urgent callout active monitoring and rapid response partial fixed monthly fee, and total fixed monthly fees.

	Ready Reaction	Core Fundamentals	Proactive Peace of Mind	Total Kare
Objective	Comprehensive network monitoring with monthly reporting to identify potential risks.	Full system monitoring, augmented with key system updates to provide reassurance of risk minimisation, complete with monthly reporting.	Proactively maintaining IT to maximise system performance, and control risks.	Confidence of best practice IT system care at a known monthly cost for total reassurance.
Customer Profile	Suits a customer who uses IT but doesn't rely on it for critical business processes.  Typically seeking total control over costs with minimal monthly fixed costs.	Designed for a customer for whom IT is important but just one of many competing priorities.  Wanting to minimise risk while keeping monthly costs to a minimum.	Customer that relies on their IT and needs a cost effective solution to keep critical business systems operating at their best.	Customers that need a fixed monthly cost with no surprises, and the reassurance that their IT partner can be trusted to keep their systems in the best possible health.
Description	Proactive system monitoring and rapid response using remote control technology where possible to reduce the time from an incident occurring to a successful resolution.	"Set and Forget" package providing proactive system monitoring, critical software updates and actively managing backups to reduce ongoing risk.  Rapid response to issues will help reduce the impact of problems.	Proactively maintaining key business IT assets, taking all reasonable steps to maintain valuable IT systems in peak performance. Predict and prevent technology failures through comprehensive regular maintenance of key business assets.	Predict and eliminate failures through comprehensive   maintenance, with Kinetics assuming risk and responsibility for all day to day IT services, guaranteeing your complete confidence
Includes	-System monitoring, including servers, email, database servers, PCs, firewall and website(s) -Monthly System health reporting -Remote control support -Quarterly review meeting -Web helpdesk logging system to keep you in control of your service requests -Discounted hourly rates	-System monitoring, including servers, email, database servers, PCs, firewall and website(s) -Maintain server and PC updates including Windows, Office and Antivirus -Maintain backups and adjust backup jobs as required -Monthly System health reporting -Remote control support -Quarterly review meeting -Web helpdesk logging System to keep you in control of your System requests -Discounted hourly rates	-System monitoring, including servers, email, database servers, PCs, firewall and website(s) -Maintain server and PC updates including Windows, Office and Antivirus -Maintain backups and adjust backup jobs as required -Track software deployment  -Disk management, cleaning temporary files and defragmenting hard drives and SQL databases (quarterly) -Quarterly firewall firmware updates -Monthly system health reporting -Remote control support -Monthly review meeting -Web helpdesk logging system to keep you in control of your system requests -Discounted hourly rates	-System monitoring, including servers, email, database servers, PCs, firewall and website(s) -Maintain server and PC updates including Windows, Office and Antivirus -Maintain backups and adjust backup jobs as required -Track software deployment -PC Lockdowns -Disk management, cleaning temporary files, defragmenting hard drives and SQL databases (quarterly) -Quarterly firewall firmware updates -Maintain users and passwords -Office PC moves -Fix PC and Server problems -Monthly system health reporting -Remote control support -Monthly review meeting -Web helpdesk logging to keep control of your system requests -Discounted hourly rates