Cake Group Case Study – making paperless real

Founded in New Zealand in 2003, Cake Commercial Services is a world leader in corrosion mitigation. With local and international customers, Cake required greater visibility of health and safety and job status - both internally and for their clients. Kinetics helped Cake fully utilise the power of Office 365, working with them to redefine [...]

WE ARE GROWING

  1 September 2018 Kinetics Group Limited and Wired Dog Limited announced today that they have joined together as one IT managed services and advisory provider. Operating under the Kinetics Group brand from 3 September 2018, the combined team will operate from Kinetics’ offices in Newmarket. Wired Dog clients will continue to enjoy [...]

South Pacific Pictures – Case Study

  South Pacific Pictures is New Zealand’s largest screen production company and has an international reputation for producing world-class TV and film. The company is best known for series like Shortland Street, Outrageous Fortune, Westside, The Brokenwood Mysteries among others, and for movies such as Whale Rider and Sione's [...]

Keeping up with Microsoft Office updates

If you have Office 365, then you have the latest version.  Office updates monthly with new features – but are you USING them?  Office gets smarter every month, but are you? The new capabilities can help you work smarter and be more productive, but only if you can find the time to assess and adopt them. But it’s so hard to find the time! As [...]

Clever iOS app scams

You could be forgiven for being overconfident about Apple's vetting of iOS apps.  But you shouldn't be lulled into thinking that all iOS apps are safe - here is an example of an app that is effectively a scam. The free app offered encrypted chat messages.  You enter a 4 digit pin and the recipient could only open the message if they had the same 4 [...]

Christmas 2017

Its Christmas time again and the signs are its going to be great summer.  No matter how good the weather is, we know that many of us need to keep in touch with our clients and our business. Kinetics will be open every business day other than statutory holidays.  Evenings and weekends our on-call staff are available to assist if needed, at our [...]

4 Reasons IT training SUCKS!

  No matter how amazing a training course is, how effective the trainer is and how much was learnt on the day, if the learning isn't applied back at your desk, you quickly forget. If you don’t use it, you lose it. It's imperative people take what was learnt and apply it as soon as possible after attending training. It needs to be [...]

KRACK Wireless Access Vulnerability

It’s been all over the news that the dastardly hackers have struck again, this time hitting your favourite wireless.  According to some reports, the world will end (again!). Firstly, its true : this week has seen the public release of information about a vulnerability with Wi-Fi access.  As with all breaking news details can differ between [...]

Another Scammer example

  The scammers never stop.  This latest attempt is extremely poorly written.  But when you follow the link it's a passable representation of the Office 365 website. Even thought this looks so clunky, it fools some people... It is easy to image someone under time pressure, clearing lots of backlog emails and not reading carefully enough but [...]

Giving clients better response times

To speed up our service, we’ve introduced a new ‘ticket’ (job) logging system. This is in additional option to ringing us or emailing our ‘support’ email team.  Each of these systems works but are relatively manual.  We know that phone calls tie up your time as we write down details and transcribe them into our database.  Emailing our [...]