Servers, cloud, PCs, laptops and mobile devices. We cover it all.
Less problems
IT THAT WORKS
Stuck in a break-fix nightmare? You just need your IT to work. You just need KARE.
Structured
PROVEN METHODOLOGY
The ‘”Kinetics Method” brings an annual planning process, aligns our work programme to your objectives and holds us to account.
Fixed cost
PLAN YOUR IT SPEND
Reliable IT systems at reliable cost. Enjoy more certainty on your IT spend using us as a Managed Service Partner.
Cyber-Secure
No stress
STABLE SYSTEMS
We free our clients to focus on their core business functions by taking the worry out of owning a computer network.
Flexibility. For you.
Choose a plan that suits your business
CORE | SUPERIOR | ADVANCED | |
Our base IT support platform providing you with planning, monitoring, a core level of cyber-security (“S1“) and reporting. Excludes ad-hoc IT support, new projects and major upgrades. | Everything in Core plus ad-hoc IT support giving you greater certainty for your IT costs. Excludes after hours support, new projects and major upgrades. | Everything in Superior plus “S2” cyber-security to further reduce risk from cyber-attacks. Excludes after hours support, new projects and major upgrades. | |
| Annual Strategic IT planning workshop, using our structured “FlightPlan” system to build out a roadmap that matches your priorities. |  | | |
| Regular and transparent reporting, including monthly health reports and a quarterly IT business review. | | | |
| Advanced Antivirus (AV) supplied and maintained up to date ensuring your machines are safe from hackers and viruses. Your protection is increased with browser search advisor, SSL scanning, POP/SMTP inspection and aggressive key logger protections. | | | EDR – see below |
| Security Awareness Education, such as Phishing tests and regular security presentations to your staff. | | | |
Basic cyber threat prevention. Email scanning, URL web browsing safe filter.
| | | |
Maintains backups on specified devices and cloud systems.
| | | |
| Patching servers and laptops/PCs including Windows, Office and common desktop software. | | | |
| Day to day IT support. (8×5) included in your monthly fee | – | | |
| EDR replaces AV. EDR is “Antivirus plus”. It combines AI, cloud compute and machine learning to give state of the art protection. For example, AI reviews information from across your network to seek out behaviours which indicate malicious behaviour. | – | – | |
| Advanced cyber threat detection. Breach activity daily scan, Monthly network scan and 3x per year deep vulnerability scan. | – | – | |
| Advanced cyber threat prevention, with Shadow IT discovery, Password Vault, Data Leak Prevention setup. | – | – | |
CORE
Our base IT support platform providing you with planning, monitoring, a core level of cyber-security (“S1“) and reporting.- Annual Strategic IT planning workshop, using our structured “FlightPlan” system to build out a roadmap that matches your priorities
- Regular and transparent reporting, including monthly health reports and a quarterly IT business review to ensure strategic objectives are being met
- Advanced Antivirus (AV) supplied and maintained up to date ensuring your machines are safe from hackers and viruses. Your protection is increased with browser search advisor, SSL scanning, POP/SMTP inspection and aggressive key logger protections
- Security Awareness Education, such as Phishing tests and regular security presentations to your staff
- Basic cyber threat prevention. Email scanning, URL web browsing safe filter
- Maintains backups on specified devices and cloud systems
- Patching servers and laptops/PCs including Windows, Office and common desktop software
SUPERIOR
Everything in Core but including provision of ad-hoc IT support so you will have greater certainty for planning your IT costs.- Everything in the CORE plan plus:
- Day to day IT support. (during working hours)
ADVANCED
Everything in Superior with the addition of more comprehensive “S2” cyber-security to further reduce your risk from cyber-attacks- Everything in CORE and SUPERIOR plus:
- EDR replaces Antivirus. EDR is “Antivirus plus”. It combines AI, cloud compute and machine learning to give state of the art protection. For example, AI reviews information from across your network to seek out behaviours which indicate malicious behaviour
- Advanced cyber threat detection. Breach activity daily scan, Monthly network scan and 3x per year deep vulnerability scans
- Advanced cyber threat prevention, with Shadow IT discovery, Password Vault and Data Leak Prevention setup
REQUIREMENTS Software versions must be currently covered by manufacturer and antivirus, backup and firewall software under current maintenance contracts with the supplier.
IT is only a means to an end – achieving organisational objectives.
“Making your IT work for you” isn’t just about making your IT work. It’s about making sure it does the job you need, to help your organisation and your people achieve their goals.
If IT means more to you than PCs, Servers, internet and the cloud, then you will be expecting your IT to drive organisational success.
It means you have a more sophisticated and dynamic need, recognising that IT now underpins so much more of your operations than ever before. As your IT starts to look more like digital transformation, and you access your business processes through online tools, or mobile apps and look for insight from your data, then you need your IT support to match.
Add IT-Manager-as-a-Service (ITMaaS) to engage with a structured program to manage ALL your IT.
- the right IT and DATA policies to meet your stakeholder obligations,
- IT processes that are fit for purpose and match business processess,
- documentation and change control in place,
- solutions selected to meet business needs – streamlined and automated processes, rich and applicable analytics, innovations to give you competitive advantage,
- empowered staff, supported and included in the IT progression,
- clear accountabilities and expectatiosn with al IT-related partners and vendors, and
- above all, a strategy and roadmap so you can plan yur future.
ITMaaS is the IT Manager for businesses that don’t want a full time IT manager on staff.
Real vCIO and vCISO services, on contract.
IT is only a means to an end – achieving organisational objectives.
“Making your IT work for you” isn’t just about making your IT work. It’s about making sure it does the job you need, to help your organisation and your people achieve their goals.
If IT means more to you than PCs, Servers, internet and the cloud, then you will be expecting your IT to drive organisational success.
It means you have a more sophisticated and dynamic need, recognising that IT now underpins so much more of your operations than ever before. As your IT starts to look more like digital transformation, and you access your business processes through online tools, or mobile apps and look for insight from your data, then you need your IT support to match.
Add IT-Manager-as-a-Service (ITMaaS) to engage with a structured program to manage ALL your IT.
- the right IT and DATA policies to meet your stakeholder obligations,
- IT processes that are fit for purpose and match business processess,
- documentation and change control in place,
- solutions selected to meet business needs – streamlined and automated processes, rich and applicable analytics, innovations to give you competitive advantage,
- empowered staff, supported and included in the IT progression,
- clear accountabilities and expectatiosn with al IT-related partners and vendors, and
- above all, a strategy and roadmap so you can plan yur future.
ITMaaS is the IT Manager for businesses that don’t want a full time IT manager on staff.
Real vCIO and vCISO services, on contract.
KARE. Our way.
Doing things the same way gives the same result.
- It’s not just IT support – KARE gives you regular visits & remote support, asset tracking, monitoring and reactive IT services.
- We prevent problems through proactive maintenance. All updates are applied, backups checked daily, adjust as necessary and test restores completed.
- We fully document your system, add visible reporting, plan in advance and provide IT governance support – getting the right IT policies for you.
- There is a range of KARE plans to suit you – monitoring, maintaining or managing your IT systems as your managed service partner (MSP).
- Remember that your mobile phones and tablets also need KARE. Close the loop on securing your data by ensuring your mobile devices are secure with Kare for Mobile.
- Promises. Kept. No hidden costs, no extra charges. We just do what we say.