Clients will appreciate that Kinetics has kept it’s hourly rates and support costs flat for a number of years.  It's getting increasingly hard to do that under the pressure of increased salaries and input costs. We’ll continue to keep maintain pricing as long as we can, although we will need to make a small adjustment in the next few [...]

There’s nothing like receiving an email like the one below to scare the hell out of you! One of our clients received this beauty last month. As you can imagine, they were horrified. We’re pretty confident that, despite the accusation, that they hadn’t in fact visited any porn sites. Nevertheless, it made them understandably uncomfortable. So [...]

Humans like to trust.  We trust everyday as we drive down the street that the people coming the other way will stay in their lane.  We trust that the restaurants we visit prepare our food properly and hygienically. We trust that our doctor knows what they are doing when they give advice and so on.  It's natural to trust. With so many threats - [...]

Regular readers will know that we are strong proponents of keeping software up-to-date to reduce security risks. While updates typically add new features, they also address any bugs that have been found, and overcome any software vulnerabilities. Over the years, this has stopped all-manner of hackers from causing harm.  In fact, our 'Kinetics KARE' service [...]

If only life were so simple!   We have some clients that ask us about file security in the cloud as if the answer is an absolute.  Of course it isn't. Assuming we’re talking about a reputable mainstream cloud, the answer is an emphatic ‘YES’, mostly. It makes sense that a major provider can afford to put multiple layers of expensive [...]

We've warned before about vulnerabilities like Spectre and Meltdown. The basic precautions are to keep your Windows, Office and other software completely up to date, and of course keeping your anti-virus current. That’s going to stop most things but lately we’ve seen hackers exploiting literally every vulnerability, no matter how small. That got us [...]

No one likes bad news! Sometimes it can’t be helped. Sometimes it sneaks up on you. One of the most common ransomware attacks is through a compromised attachment in an email. It’s easy to say “only open stuff you expect” but that’s a bit naïve. Many of us get emails with attachments that we didn’t expect but can’t afford to ignore. The [...]

Yes, that’s right, there’s a new version of Office. If you have Office 2016, (or even an old version like 2010) then this is coming your way soon – in fact the beta (called ‘preview’) is available now and while the release date is unclear, we expect it to be this year. It’s available in both Mac and PC versions with Word, Excel, [...]